Shipping Policy
Below you will find the average delivery time for all our parcels:
- Once an order has been placed, it takes 1-3 working days to process the order. During the week it takes one working day, but if you order on a Friday evening or over the weekend it may take a little longer.
- Once the order is processed, it is dispatched and the delivery time is on average 8-12 working days. 8-12 working days on average.
We endeavour to make the ordering and delivery process as easy as possible for our customers. If you have any questions or concerns, please contact our customer service team.
Our customer service. Below we explain how your order will be processed and delivered.
Placing an order
The ordering process on Shop name is as simple as possible. First, you need to go to the product page and add the product you want to your shopping basket. You do this by clicking on the
black ‘Add to basket’ button.
Here it is important to check that you have selected the right variants. If everything is in order, click on the ‘Proceed to checkout’ box. On the information page, you must enter the correct address details. Check that all the information is correct. Once this
information is correctly filled in, you can click on the ‘Continue Shipping’ button.
On the ‘Shipping’ page, you have the possibility to check the address details you have entered. We would also like to point out that all shipments are sent completely free of charge. As a sign that we value our customers, we always pay the shipping and delivery costs.
You can now proceed by clicking on the ‘Proceed to payment’ box.
In the payment options you can choose between different payment methods. At hellostella.com, all payment options are SSL encrypted, which means you can always rely on a secure payment environment.
- Klarna (deferred payment)
- Credit card (AMEX, Mastercard, Maestro, Visa)
- Paypal account
- EPS
- Immediate payment
Once you have selected the correct payment method, you need to click on the ‘Finalise order’ box. ‘Finalise the order’ and you will be redirected to the selected payment method. Follow the instructions on this page to finalise your order. In the unlikely event of any problems with your order, you can always contact us.
Shipping costs
We bear the shipping costs for each order. All our products are delivered to your home 100% free of charge. There is also no minimum quantity requirement.
Delivery of your order
Have you found the perfect look or accessory on our website? Then you want to enjoy it as soon as possible! That's why we make sure your order is processed and dispatched as quickly as possible.
In order for us to be able to charge fair prices for our products, we have chosen to bundle packages together in large quantities and send them at once once we have reached the minimum quantity. We hope for your understanding and willingness to help us create a better and healthier world.
and healthier world.
Please note! Like many other online shops, we are very busy and there may be delays due to the corona crisis. Please take this into account when ordering. We will do our best to dispatch your order as quickly as possible.
To ensure your order is dispatched today, please contact us by email. Our service team will be happy to advise you on what is the best solution.
- Once an order has been placed, it takes 1-3 working days to process the order. During the week it takes one working day, but if you order on a Friday evening or over the weekend it may take a little longer.
- Once the order is processed, it is dispatched and the delivery time is on average 8-12 working days. 8-12 working days on average.
We endeavour to make the ordering and delivery process as easy as possible for our customers. If you have any questions or concerns, please contact our customer service team.
Our customer service. Below we explain how your order will be processed and delivered.
Placing an order
The ordering process on Shop name is as simple as possible. First, you need to go to the product page and add the product you want to your shopping basket. You do this by clicking on the
black ‘Add to basket’ button.
Here it is important to check that you have selected the right variants. If everything is in order, click on the ‘Proceed to checkout’ box. On the information page, you must enter the correct address details. Check that all the information is correct. Once this
information is correctly filled in, you can click on the ‘Continue Shipping’ button.
On the ‘Shipping’ page, you have the possibility to check the address details you have entered. We would also like to point out that all shipments are sent completely free of charge. As a sign that we value our customers, we always pay the shipping and delivery costs.
You can now proceed by clicking on the ‘Proceed to payment’ box.
In the payment options you can choose between different payment methods. At hellostella.com, all payment options are SSL encrypted, which means you can always rely on a secure payment environment.
- Klarna (deferred payment)
- Credit card (AMEX, Mastercard, Maestro, Visa)
- Paypal account
- EPS
- Immediate payment
Once you have selected the correct payment method, you need to click on the ‘Finalise order’ box. ‘Finalise the order’ and you will be redirected to the selected payment method. Follow the instructions on this page to finalise your order. In the unlikely event of any problems with your order, you can always contact us.
Shipping costs
We bear the shipping costs for each order. All our products are delivered to your home 100% free of charge. There is also no minimum quantity requirement.
Delivery of your order
Have you found the perfect look or accessory on our website? Then you want to enjoy it as soon as possible! That's why we make sure your order is processed and dispatched as quickly as possible.
In order for us to be able to charge fair prices for our products, we have chosen to bundle packages together in large quantities and send them at once once we have reached the minimum quantity. We hope for your understanding and willingness to help us create a better and healthier world.
and healthier world.
Please note! Like many other online shops, we are very busy and there may be delays due to the corona crisis. Please take this into account when ordering. We will do our best to dispatch your order as quickly as possible.
To ensure your order is dispatched today, please contact us by email. Our service team will be happy to advise you on what is the best solution.